The new refund program will give students the options to receive funds by depositing to an existing account or depositing to a BankMobile Vibe checking account.įor more information, visit /how-it-works/ or contact the NWF State College Business Office at (850) 729-5385. “We’re committed to making our students’ experience as enjoyable as possible, and we’re confident our partnership with BankMobile Disbursements will enhance our seamless processes.” “Our strategic partnership with BankMobile Disbursements is designed to give our students more flexible options for receiving refunds,” says Dr. NICEVILLE, FL– NWF State College recently partnered with BankMobile Disbursements to deliver financial aid and other school refunds to NWF State College students beginning on July 6, 2018. NWF State College Partners with BankMobile Disbursements Susan Myers Learning Resources Center (Library).I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. Now () my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. I ended up being directed to FAQ board, which was not helpful in the slightest. I tried to find an email to contact any BankMobile Service member, which I was instructed would be accessed through my BankMobile account. Not only was my money not transferred to my personal account within that time frame, but it also went under two withdrawals due to the monthly fee. I got in touch with a Bank Mobile customer service representative on (), and was even ensured that my money would be transferred to my personal bank account within 2 days. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. I recently have gone through so many obstacles with this service. Where does that leave the student and parent who has done everything they were supposed to do? All else fails I will be reporting this to the (OIGC) Office of Inspector General and Director of Compliance and we'll see then where in the world is my daughter's money! External Site Notification You are leaving BMTX, Inc.’s web site and entering ’s web site. Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. Bali did everything she could to release the call without resolving the problem/issue. When we asked if Ms.Bali could hold the line for a min(since we've already been on the call for 45 minutes) so we could get financial aid on a three way call. Bank Mobile insist on that everything is falling back on the school. Once your account balance is zero, call BankMobile® Customer Care at 1-877-EASY515 (327-9515) Monday through Friday 8:00 am to 11:00 pm EST and ask them to close your account. The school financial aid advised that they have released the funds to Bank Mobile for them to issue the check or any deposits. If you have checks for your OneAccount or BankMobile Vibe Account, you can simply write yourself a check. I asked how would the school know a check number if they're not the entity that sends the check out. We advised that we don't have one and the school didn't give us one. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund.
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